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Genesys Cloud CX Workforce Management Certification Sample Questions (Q29-Q34):

NEW QUESTION # 29
The forecast editor is used exclusively for viewing forecast data without any modifications.
Response:

A. False
B. True

Answer: A

NEW QUESTION # 30
What is the maximum number of queues supported by Genesys Cloud for a single Management Unit?
Response:

A. 0
B. 1
C. 2
D. 3

Answer: C

NEW QUESTION # 31
What is the purpose of the Schedule Editor in Genesys Cloud?
Response:

A. To manage adherence reports
B. To configure quality monitoring for interactions
C. To track agent skills and certifications
D. To create and adjust agent schedules based on business needs

Answer: D

NEW QUESTION # 32
In Genesys Cloud, time-off requests are managed primarily within which interface?
Response:

A. Queue Assignment
B. Schedule Editor
C. Management Unit
D. Time-Off Requests Page

Answer: D

NEW QUESTION # 33
In Genesys Cloud, you can validate and save a work plan after configuring shifts and activities.
Response:

A. False
B. True

Answer: B

NEW QUESTION # 34
......

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New Genesys GCX-WFM Dumps - Get Ready With GCX-WFM Exam Questions [2025]

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Genesys Cloud CX Workforce Management Certification Sample Questions (Q29-Q34):

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